Coeur d’Alene, ID

Undergrad: 6,347

Medium 2-year public

Full-time: 156 | Part-time: 257


  • Current system allowed for ease of collection but lacked consistency
  • Students needed easier access to syllabi
  • New system should easy to manage with intuitive administrative controls
  • Concourse met the immediate need for public access to syllabi, integration, and sustainability
  • Syllabi were viewed over 26,000 times during the first week after deployment

North Idaho College (NIC) needed a cost-effective, sustainable, and easy-to-use system to replace the cumbersome in-house system they had been using. Faculty adoption of the in-house system was becoming a challenge, as was obtaining the necessary resources to maintain their in-house system. Also, while the in-house system solved their initial problem of needing a central location for all syllabi, it did not provide the consistency nor flexibility for which the need was becoming apparent.

NIC was utilizing a home-grown solution based on a master syllabus philosophy which would allow NIC to standardize syllabi and provide unprecedented access. Faculty had the ability to create and save syllabi to a central repository while the management and upgrades to the syllabus server were handed over to and maintained by the college’s marketing department.

NIC made convenience, standardization, and access to courses their top three priorities in a new syllabus system. Their checklist for features included:

  • public access for current and prospective students including transfer matriculation;
  • require little to no additional programming by IT;
  • ability to be managed by the marketing department with ease;
  • must possess administrative controls;
  • increase syllabus standardization for search and assessment purposes;
  • be sustainable and scalable; and
  • must integrate with current campus systems.

Concourse met the need for public access to syllabi, limits the need for additional IT programming, effortlessly increases administrative controls, syllabus standardization, and is a sustainable solution that will integrate with NIC’s current campus systems. Concourse also maintains privacy by allowing faculty and administrators to customize how much information is available to the public. Having the ability to see all the syllabi related to a campus division in one view was an added bonus. Further, with Concourse permissions, Chairs and Deans have the ability to audit syllabi.

After a successful pilot, NIC moved the management of syllabi to the Department of eLearning and Outreach. Concourse was fully implemented, adopted, and launched institute-wide on August 22, 2011. Syllabi were viewed over 26,000 times during the first week of classes. NIC’s Concourse system is fully integrated with Banner and Blackboard, and accessible through faculty web sites.

Additional Content
Transition Report: Syllabus Builder to Concourse

About North Idaho College
Founded in 1933, North Idaho College is a comprehensive community college located on the beautiful shores of Lake Coeur d’Alene. NIC offers degrees and certificates in a wide spectrum of academic transfer, professional-technical, and general education programs. Approximately 6,300 students are enrolled in credit classes and more than 7,800 participate annually in non-credit courses offered by the Workforce Training Center in Post Falls. The college serves a five-county region through outreach centers in Bonners Ferry, Kellogg, and Ponderay, as well as through an extensive array of Internet and interactive video conferencing courses. NIC also plays a key role in the region’s economic development by preparing competent, trained employees for area businesses, industries, and governmental agencies.

To learn more about North Idaho College, visit www.nic.edu.