Salisbury, NC

Undergrad: 6,418

Medium 2-year public

Full-time: 157 | Part-time: 437

“We were hoping to find a system that would allow us to archive syllabi. We did not imagine that we’d find a system that not only would boost the number of faculty and students using Blackboard, but also create syllabi with more structure and consistency than we’d ever had. I can’t imagine using anything else!” – Sharon Craig, Technology Resources Coordinator


  • Syllabus management meant managing over 1,200 MS Word documents each semester
  • Lack of integration between campus systems meant manually inserting syllabus links into each Blackboard course site
  • The need for administrative control over mandatory syllabus information while giving faculty control over instructional content was paramount
  • Concourse allows administrators to centrally manage syllabi with reporting and auditing functions
  • Concourse integration with Blackboard affords users unprecedented access to accurate and up-to-date syllabi

Rowan-Cabarrus Community College (RCCC) needed a cost effective solution for managing the syllabus process from end-to-end. They wanted to move away from the manual process of collecting, tracking, and posting syllabi.

Prior to implementing Concourse, RCCC managed over 1,200 syllabi per semester, using multiple MS Word templates, including traditional, hybrid, online, and telecourse delivery methods as well as program-specific templates. The process for syllabus maintenance included collecting hundreds of syllabi from program chairs and instructors, reviewing syllabi for approval or revision with the instructor, converting all Word documents to PDFs, moving approved syllabi to a shared drive, uploading them to a website, and finally inserting a link to the PDF manually in Blackboard course shells for hybrid and online offerings. It took one person most of their time to manage this process.

There was an expressed need to institutionally organize syllabi and create consistency across schools, programs, departments, and courses. RCCC envisioned a web-based solution that would make it easy to deploy standard syllabus content, such as course descriptions and institutional policies, and maintain them by a group of administrators across departments. They wanted program chairs and faculty members to have the power to tweak or add content to their syllabi as well. There seemed to be no easy solution to make this come together immediately until they found Concourse.

An implementation team consisting of administrators, information technologists, instructors, and students decided to fully integrate Concourse within their pilot period. They built structured, linked syllabus templates, and used feeds to create course templates and syllabi. Concourse is integrated with Blackboard, their student information system, which allows for ease of access for students and faculty.

Concourse offered RCCC the ability to streamline the entire syllabus process and centrally manage everything from creation and collection to audit and access. All syllabi are now archived, and the public can even view syllabus content via the RCCC web site. Administrators have unprecedented access to syllabi, and can run reports to manage syllabus content and audit syllabi to provide feedback to faculty. Since integrating with Blackboard, RCCC administrators have witnessed an increase in the use of Blackboard, as well as a reduction of material and labor cost associated with printing and distributing syllabi.

About Rowan-Cabarrus Community College
Opening its doors in 1963, Rowan-Cabarrus Community College (RCCC) is one of 58 colleges in the state-supported North Carolina Community College System. RCCC is a comprehensive, community-focused institution of higher learning, serving the residents of Rowan and Cabarrus counties at multiple campus locations and through on-line programs. RCCC offers fully-accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 20,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis.

To learn more about RCCC, visit www.rccc.edu.