Implementation that builds a long-lasting foundation

How does implementation work?
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The Process

Getting started can be the most intimidating part of a new process, so we'll walk with you side-by-side as you begin implementing the platform at your institution. Alongside of an implementation specialist, we'll begin a 6-step process that will set you up for long-term success throughout your Concourse experience.

The Plan

You will have a compiled list of resources we have curated to help guide you through each phase of implementation. Using tools like Google Suite, Zoho Suite, and Concourse specific training systems, you will receive all the knowledge and tools necessary for a successful implementation. 

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A large team meeting of over 10 people working at a long table

The People

Our users are never alone during implementation. You will have full access to our Concourse team, who are experts in the implementation and maintenance processes. Each team member will be able to guide you through different assets of the Concourse experience and will support and empower you moving forward. 

Your Client Services Team

Will Folden headshot

Will Folden

Implementation Specialist

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Rosalie Banner

Implementation Manager

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Erin Jenkins

Instructional Designer

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Kaela Sáenz Oriti

Client Manager

Implementation Timeline

There are a variety of packages based on your needs, budget, scale, organizational readiness, and timeline. Our team of experts will examine your needs and help you choose the most appropriate and strategic package to optimize your implementation experience, and build a strong foundation as you move forward with the Concourse platform.

Interested in implementing Concourse at your institution? 

Let's Get Started