Implementation that builds a long-lasting foundation
The Process
Getting started can be the most intimidating part of a new process, so we'll walk with you side-by-side as you begin implementing the platform at your institution. Alongside of an implementation specialist, we'll begin a 6-step process that will set you up for long-term success throughout your Concourse experience.
The Plan
You will have a compiled list of resources we have curated to help guide you through each phase of implementation. Using tools like Google Suite, Zoho Suite, and Concourse specific training systems, you will receive all the knowledge and tools necessary for a successful implementation.
The People
Our users are never alone during implementation. You will have full access to our Concourse team, who are experts in the implementation and maintenance processes. Each team member will be able to guide you through different assets of the Concourse experience and will support and empower you moving forward.
Your Client Services Team
Rosalie Banner
Rosalie Banner
Implementation Manager
Erin Jenkins
Erin Jenkins
Instructional Designer
Kaela Sáenz Oriti
Kaela Sáenz Oriti
Client Manager
Implementation Timeline
There are a variety of packages based on your needs, budget, scale, organizational readiness, and timeline. Our team of experts will examine your needs and help you choose the most appropriate and strategic package to optimize your implementation experience, and build a strong foundation as you move forward with the Concourse platform.
